To gather feedback from guests, gather with them to have a meeting and debrief. The idea is to distribute questionnaires to get opinions, or hold a debriefing session to talk about the experience or retreat.
The feedback received can be utilized to improve future wellness experiences to those who enjoy nature. You might offer a service or event again if customers appreciate the experience. You could also cooperate with the guests of the future for a more pleasant experience.
You can also make use of the feedback in order to establish a relationship for your guests. It is possible to exchange comments with guests, encouraging them to share their ideas and experience. A private forum or group online can be established for guests to have access to each other and share their experience long after the retreat ends.
The importance of feedback, security, follow up and security are all essential when creating wellness experiences for nature-lovers. By implementing safety measures, getting guest feedback, as well as creating a sense social interaction, you can be sure your guests experience a memorable and safe experience to make subsequent events even better.